bjc05 Privacy Policy

1 Introduction

bjc05 ("bjc05", "we", "us", "our") operates the online betting and casino gaming platform available at https://bjc05.io (the "Platform"). This Privacy Policy describes how we collect, use, disclose, store and protect personal information relating to individuals who visit, register on, or otherwise interact with the Platform ("you", "your", "User").

We are committed to processing your personal data in a fair, transparent and lawful manner. This policy has been written in plain English so that you can clearly understand what data we hold about you, why we hold it, how we use it, and what rights you have in relation to it. We encourage you to read this policy carefully and to contact us if you have any questions.

This Privacy Policy should be read alongside the bjc05 Terms & Conditions. Defined terms used but not defined here have the meanings given to them in the Terms & Conditions. In the event of any inconsistency between this Privacy Policy and the Terms & Conditions regarding data protection matters, this Privacy Policy shall prevail.

2 Data Controller

bjc05 is the data controller responsible for your personal information collected through the Platform. As data controller, we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, those parties act as data processors under our instruction and are bound by confidentiality and data protection obligations.

For any enquiries relating to this Privacy Policy or to the processing of your personal data by bjc05, please contact our Data Protection team using the contact details provided in Section 14 of this policy.

3 Data We Collect

bjc05 collects personal data from you in the following ways: directly when you register or interact with the Platform, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than as required for identity verification purposes), or health information unless you voluntarily provide it in the context of a responsible gaming self-exclusion or support request.

4 How We Use Your Data

bjc05 uses your personal data only for the purposes described in this policy. The primary purposes for which we process your data are as follows:

• Account Registration & Management: To create and maintain your bjc05 player account, authenticate your identity at login, and manage your account settings and preferences.
• Service Delivery: To allow you to place bets, play casino games, participate in promotions, and use all features of the bjc05 Platform.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and bank transfer, to maintain transaction records, and to reconcile your account balance.
• Identity Verification (KYC): To verify your identity, confirm your age (21+ requirement), confirm your address, and fulfill our compliance obligations.
• Fraud Prevention & Security: To detect, investigate and prevent fraudulent activity, money laundering, unauthorised account access, bonus abuse and other prohibited conduct described in our Terms & Conditions.
• Responsible Gaming: To monitor your betting patterns for signs of problem gambling, to enforce self-exclusion and deposit limits you have set, and to comply with responsible gaming obligations.
• Customer Support: To respond to your enquiries, complaints and support requests, and to improve our service based on your feedback.
• Marketing & Promotions: To send you promotional offers, bonus notifications and product updates where you have opted in to receive such communications. You may unsubscribe at any time.
• Analytics & Improvement: To analyse how users interact with the Platform, to identify technical issues, and to improve the design, functionality and performance of our services.
• Legal Compliance: To comply with applicable laws and regulations, to respond to lawful requests from regulatory or law enforcement authorities, and to enforce our Terms & Conditions.

We will not use your personal data for any purpose that is materially incompatible with those described above without first informing you and, where required by law, obtaining your consent.

5 Legal Basis for Processing

bjc05 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to perform our contract with you (the Terms & Conditions) — for example, creating your account, processing payments, and settling your bets.
• Legal Obligation: Processing that is required to comply with a legal obligation, including identity verification, anti-money laundering checks, and responding to lawful authority requests.
• Legitimate Interests: Processing carried out for the legitimate interests of bjc05 or third parties where those interests are not overridden by your rights — for example, fraud prevention, platform security, responsible gaming monitoring, and service analytics.
• Consent: Processing based on your freely given, specific, informed and unambiguous consent — for example, sending you marketing communications. You may withdraw your consent at any time by contacting support or updating your account notification preferences.

Where we rely on legitimate interests as the legal basis for processing, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You may request further information about these balancing assessments by contacting our Data Protection team.

6 Data Sharing & Disclosure

bjc05 does not sell, rent or trade your personal data to third parties. We may share your personal information only in the following limited circumstances:

• Service Providers: We share data with carefully selected third-party service providers who assist us in operating the Platform, including payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, cloud hosting providers, analytics platforms, email delivery services, and customer support software vendors. These providers are contractually bound to use your data only for the specific purpose for which it was shared and to implement appropriate security measures.
• Game Providers: When you play casino games or live dealer games provided by third-party studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe or Ezugi), limited technical and session data is shared with those providers to facilitate game play. These providers operate under their own privacy policies in addition to their contractual obligations to bjc05.
• Regulatory & Law Enforcement Authorities: We may disclose your personal data to government, regulatory, or law enforcement bodies where required by applicable law, court order, or official request. Where permitted, we will notify you of such a disclosure.
• Fraud & Crime Prevention: We may share data with fraud prevention agencies, financial intelligence units, or other platforms to detect and prevent financial crime where we are legally permitted or obligated to do so.
• Business Transfers: In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your personal data may be transferred to the successor entity, subject to equivalent data protection obligations.

In all cases of data sharing, bjc05 takes reasonable steps to ensure that the recipient provides an adequate level of protection for your personal data.

7 Data Security

bjc05 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your browser or device and our servers is protected by industry-standard SSL/TLS encryption. Look for "https" and the padlock icon in your browser when accessing bjc05.
• Password Hashing: Account passwords are stored using a robust one-way cryptographic hashing algorithm. We never store passwords in plain text and our staff cannot view your password.
• Access Controls: Access to personal data within bjc05 is restricted on a strictly need-to-know basis. Staff are granted access only to the data required to perform their specific role.
• Secure Infrastructure: The bjc05 Platform is hosted on secure cloud infrastructure with firewall protection, intrusion detection systems and regular security patching.
• Security Audits: We conduct periodic security reviews and penetration testing to identify and remediate potential vulnerabilities.
• Staff Training: All bjc05 staff who handle personal data receive regular data protection and security awareness training.

Despite these measures, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you in accordance with our legal obligations.

8 Data Retention

bjc05 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. Our general retention periods are as follows:

• Active Account Data: Retained for the duration of your account registration and for a period of 5 years following account closure, to satisfy record-keeping, compliance and dispute-resolution requirements.
• Transaction & Financial Records: Retained for a minimum of 5 years from the date of each transaction in accordance with financial record-keeping requirements.
• KYC & Identity Documents: Retained for the duration of your account and for 5 years following account closure, in accordance with anti-money laundering obligations.
• Customer Support Records: Retained for 3 years from the date of the last support interaction.
• Marketing Data: Retained until you withdraw your consent to marketing communications, after which your preference is recorded to ensure we do not re-contact you.
• Usage & Analytics Data: Retained in aggregated or anonymised form indefinitely for service improvement purposes. Identifiable usage logs are retained for up to 12 months.
• Self-Exclusion Records: Retained indefinitely to prevent re-registration by a self-excluded player, even after an account is closed.

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

9 Cookies & Tracking Technologies

bjc05 uses cookies and similar tracking technologies (such as web beacons and local storage) on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and improve your experience. The types of cookies we use include:

• Strictly Necessary Cookies: Required for the Platform to function properly. These include session authentication cookies that keep you logged in, cookies that maintain your language and currency preferences, and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without significantly impairing your use of the Platform.
• Performance & Analytics Cookies: Used to collect aggregated information about how users navigate the Platform, which pages are most visited, and where errors occur. This data helps us improve Platform performance. These cookies do not identify you personally.
• Functional Cookies: Enable enhanced functionality such as live chat support, personalised game recommendations, and remembering your betting preferences and filters between sessions.
• Marketing Cookies: Used, where you have consented, to track your activity on the Platform and deliver relevant promotional content. These cookies may be set by bjc05 or by our trusted advertising partners.

You can control your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of the bjc05 Platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the service.

10 Your Data Rights

Depending on applicable law, you may have the following rights in relation to your personal data held by bjc05:

• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data is corrected or updated. You may update some information directly through your account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that this right may be limited by legal retention obligations such as those relating to financial records and KYC data.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being resolved.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests and to opt out of direct marketing communications at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of the above rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will respond to your request within 30 days. We may need to verify your identity before processing your request to ensure the security of your data.

11 Children's Privacy

The bjc05 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account, place bets, or use the Platform in any way.

If bjc05 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform or provided us with personal data, please contact us immediately at [email protected] so that we can take appropriate action.

bjc05 supports responsible parental controls. If you are concerned about a minor accessing gambling services, we recommend using parental control software to restrict access to gambling websites. Resources and guidance on parental controls are available from relevant internet safety organisations.

12 International Data Transfers

bjc05 operates primarily in the Bangladesh market and processes the personal data of Bangladeshi players. Some of our service providers and technology partners are located in other countries, which means your personal data may be transferred to, stored in, or processed in a country outside Bangladesh.

Where such international transfers occur, bjc05 takes all reasonably practicable steps to ensure that the receiving party provides an adequate level of data protection. This may include implementing standard contractual clauses, data processing agreements, or other appropriate safeguards. We will not transfer your personal data to a jurisdiction that does not provide an adequate level of protection for personal data without first putting in place appropriate safeguards.

If you would like more information about the specific safeguards we apply to international data transfers, please contact our Data Protection team.

13 Changes to This Privacy Policy

bjc05 reserves the right to update or amend this Privacy Policy at any time. We will notify registered users of material changes to this policy by sending an email to the address associated with your account or by displaying a prominent notice on the Platform, at least 7 days before the changes take effect.

The most current version of this Privacy Policy will always be available on this page, together with the date of the most recent update at the top of the document. Your continued use of the bjc05 Platform after any changes to this policy take effect constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you do not agree to any revised version of this policy, you should cease using the Platform and may request account closure.

14 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way bjc05 processes your personal data, please contact our Data Protection team using the details below:

• Email: [email protected] — use subject line "Privacy Enquiry" or "Data Rights Request"
• Live Chat: Available 24/7 directly within the bjc05 Platform
• WhatsApp: +880-1XXX-XXXXXX
• Response Times: Live chat under 60 seconds. Email within 4–12 hours. Data rights requests responded to within 30 days.

We take all privacy enquiries seriously and are committed to resolving any concerns about your personal data promptly and transparently. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.

This Privacy Policy was last reviewed and updated on 1 January 2026.